年金(ねんきん)をうけているときや亡(な)くなったときの手続き(てつづき)/Pensioners and Survivors Need to Report Us

Page ID:100-658-386-814

Last updated date:4 1 2024

Annual Reporting in Your Birth Month - GENKYO TODOKE

In order to continuously receive your pension benefits, you need to have us check annually if there is any change in your eligibility.
If we have your My Number which is an Individual Number for Social Security and Tax purpose, we can access your necessary information on the Basic Resident Registry Network to confirm if you are eligible to continuously receive benefits.
However, My Numbers are not assigned to people who do not have registered address in Japan, such as people living outside of Japan. Or, there are people who do have My Numbers but somehow we do not have their My Numbers yet.
If we do not have your My Number, we ask you to report about your information annually in your birth month, by sending us your Annual Reporting on Pensioner’s Eligibility Status called “GENKYO TODOKE.”
Please note that if you fail to submit the report by the due date, your pension payment will be suspended until we receive it.

How to send your “GENKYO TODOKE” report

Early in your birth month every year you will receive the report form which is sent directly from our Tokyo Headquarters. You need to fill in your name, address and other necessary information and return it enclosing documents as below, to our Headquarters. Your completed form must be received by our Headquarters by the end of your birth month.

Documents to be submitted

For those who reported us address in Japan

From February 2017, you need to submit a certified copy of Japanese resident registry (JUMINHYO), or you need to fill in your My Number on the report form. If you once registered your address in Japan but currently reside outside of Japan, you also need to enclose “Notification of Registration (Change) of Address/Pension-receiving Financial Institution of Pension Recipient Residing Outside Japan.”

<Documents to verify your My Number>
When you fill in your My Number on the report form, you need to submit a photocopy of document to verify that the number is correct* and that you are the genuine holder of the Number.**

* For example, copy of your My Number Card which shows your Number
** If your name and address are already printed on your report form when you receive it, you do not need to submit document to verify you are the genuine holder of the Number.

For those who reported us overseas address

You need to submit any valid document issued by public organization to verify your residence in the country. If you are a Japanese, you may submit a certificate of residence (ZAIRYU SHOMEISHO) which can be issued by Japanese consulate in the country. Please refer to the following guide “Submission of Annual Reporting on Pensioner’s Eligibility Status (for people living outside of Japan) in different languages:

What if you do not receive the report form?

For those who reported us address in Japan

If the report form does not reach you by the middle of your birth month, please contact your nearest JPS branch office, or the municipal office of your place of residence. Please note that we do not send you the report form in following cases, because your reporting is not necessary:

  1. A full year has not yet elapsed between your first pension entitlement date (you can find the date on your Pension Certificate), and the final day of your next birth month.

  2. Payment of your total pension benefit is stopped.

  3. A full year has not yet elapsed between the date your stopped benefits start to be paid again, and the final day of your next birth month. (Except for the case that you are a working beneficiary with full benefits suspension and then your stopped benefits starts because you retire or your remuneration reduces.)

For those who reported us overseas address

If you do not receive “GENKYO TODOKE” form by the middle of the month of birth due to postal reasons, etc., please print the appropriate report form on our HP as below and submit the completed form with proof of residence to the address below, without waiting for the report form from JPS to arrive.
- If you do not have a spouse eligible for additional amount of pension, use this Annual Reporting on Pensioner’s Eligibility Status (for people without spouse eligible for additional amount of pension.) (PDF)
- If you have a spouse eligible for additional amount of pension, use this Annual Reporting on Pensioner’s Eligibility Status (for people with spouse eligible for additional amount of pension.) (PDF)
For those who cannot print the “GENKYO TODOKE” form, write your Basic Pension Number, name, date of birth, address, and reason for submission (e.g., the report form has not arrived) on any piece of paper. Then enclose the certificate of residence or other documents and send to:
Japan Pension Service
Overseas Payment Group (GAIKOKU GYOMU Group)
3-5-24, Takaido-Nishi, Suginami-Ku,
Tokyo 168-8505 JAPAN
〒168-8505 東京都杉並区高井戸西3丁目5番24号
日本年金機構 中央年金センター 外国業務グループ

Reporting Disability status – SHOGAI JOTAI KAKUNIN TODOKE

We send a “report of disability status: medical report” (SHOGAI JOTAI KAKUNIN TODOKE) form to those who need to report their disability status to us. The report form is sent to you from our Headquarters in the year we need your report. You receive it in the end of the third month preceding your birth month.
When you receive the report form, you need to have your doctor fill in the medical report section with the diagnosed information on your current disability condition, then you need to return the completed report to our Headquarters so that we receive it by the end of your birth month. If we do not receive completed report by due date, we cannot confirm your disability condition and it may result in temporary suspension of benefits payments.

Reporting When a Pensioner Dies - SHIBO TODOKE

You need to submit “Report on Pensioner’s Death” (JUKYUKENSHA SHIBO TODOKE) when the pensioner dies. (SHIBO TODOKE form includes the claim form for unpaid pension.)
The entitlement of the benefit terminates when the pensioner dies. The deceased person’s survivor needs to submit the report to your nearest JPS branch office or pension consultation center (PCC.)
You need to provide the documents of evidence such as a certified extract copy of your Family Registry (KOSEKI SHOHON), medical certification on death issued by a medical doctor. If you fail to submit the report, the pension due the deceased person may be overpaid and the overpayment must be recovered.

Claim of Unpaid Pension Benefits for Deceased Person - MISHIKYU SEIKYU

The pension benefit is paid for the month of the pensioner’s death. When a pensioner dies, his/her survivor can claim for unpaid pension for the deceased person.
To claim the unpaid pension, you need to file “Claim for the Unpaid Pension / Insurance Benefit” (MISHIKYU SEIKYUSHO) at your nearest JPS branch office or PCC. You need to provide the documents of evidence such as a certified copy of the deceased person’s Family Registry (KOSEKI TOHON) or an official copy of the list of legal heir (HOTEI SOZOKU JOHO ICHIRANZU) which can be issued by Legal Affairs Bureau, and any documents to prove that you were living in the same household and sharing the living with the deceased person at the time of death.
The eligible survivors are the deceased person’s spouse, child(ren), parent(s), grandchild(ren), and grandparent(s), or sibling (sister or brother) and other immediate family member(s) within first, second and third level (see Note below) who was/were living in the same household and sharing the living at the time of death of the person who had been receiving pension benefits. Priority is given to claimants in the same order.
Note: Other immediate family member(s) within first, second and third level
First level: Spouse of the children or parents of the spouse
Second level: Spouse of the grandchildren, spouse of the siblings, siblings of the spouse, or grandparents of the spouse
Third level: The great-grandchildren, the great-grandparents, spouse of the great-grandchildren, the nephews, the nieces, the aunts, the uncles, spouse of the nephews or the nieces, spouse of the aunts or the uncles, great-grandparents of the spouse, nephews or nieces of the spouse, or aunts or uncles of the spouse

Other Changes

To report other changes such as your name, address, bank account for your direct deposit, you may refer to our website “Reporting changes” or contact your nearest JPS branch office.

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