Consultations in multiple languages
Page ID：160040040-489-640-468
Last updated date：8 8 2025
Free interpretation service is available to get advice about your pension.
Service outline
See in various languages at:
See here for interpretation service details.（PDF 1,302KB）
Languages you can speak to us
- English
- Chinese
- Korean
- Portuguese
- Spanish
- Filipino（Tagalog）
- Vietnamese
- Indonesian
- Thai
- Nepali
- Burmese
Service hours
English
- Monday
8:30a.m.-7:00p.m.
- Tuesday-Friday
8:30a.m.-5:15p.m.
- 2nd Saturday of the month
9:30a.m-4:00p.m.
Other languages
- Monday-Friday
8:30a.m.-5:15p.m.
What can I consult about?
- How to apply for pension benefits/Lump-sum Withdrawal Payments
- National Pension applications and contribution payments
- What to do for Employees' Pension Insurance (EPI) and Employees' Health Insurance (EHI) coverage
Where can I contact?
- You can visit JPS branch offices.
- By phone
- 0570-05-1165* for application for pension benefits and Lump-sum Withdrawal Payments
*+81-3-6700-1165 if you are calling from overseas.
- 0570-003-004 for National Pension:Enrollment,contribution payments,and exemption
- 0570-007-123 for EPI / EHI procedures(for company employers and workers)
Notes
- Interpretation service is free of charge while you need to pay for a call.
- When consulting,inform us your preferred language first.
- We may ask you to wait due to many visitors/callers.